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Frequently Asked Questions
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WHERE CAN I VIEW OR TRY ON YOUR DRESSES?Our collection is exclusively stocked by Brides of Central Coast. You can book your complementary 1 hour fitting appointment online at www.bridesofcentralcoast.com.au under the "Appointments" tab.
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HOW DO I KNOW WHICH READY-MADE DRESSES ARE AVAILABLE?You can view sample/ready-made dresses at www.bridesofcentralcoast.com.au. Each dress is labelled under the "Shop" tab, explaining availability.
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WHAT IS YOUR PRICE RANGE?Our current collection is priced under $1000. Prices are available on our website.
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WHAT SIZE AM I?Your wedding dress size will depend on the style, materials and brand you choose. To assist you with your size, we need your full bust, narrow waist and full hip measurements. A measuring guide can be found on our website under the "Size and Fit" tab. We recommend that you have your measurements taken by a professional to ensure accuracy. Please note that your wedding dress size is not your everyday wear clothing size. Your size will differ and it is not uncommon for your wedding dress size to be 2-3 sizes bigger than your everyday wear size. If you are in-between sizes, we highly recommend that you order a size bigger as it is easier to take a dress in than letting out.
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WILL I NEED ALTERATIONS?Our dresses can be ordered in Standard sizes only, therefor, final alterations may be required to get the final fit / preferred look. The most common (but not limited to) adjustments are shortening of straps, hemming and adding a bustle.
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HOW LONG WILL MY ORDER TAKE?The current turnaround time is 10-16 weeks + delivery time. We recommend that you order your dream dress as soon as you know that it's "the one" as lace can become unavailable at any time. If your wedding date is less than 10 weeks away, please email us prior to placing your order.
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DELIVERY, DELIVERY TIME, COSTS AND IMPORT DUTIES & TAXESDELIVERY We deliver anywhere in Australia and to most international countries. DELIVERY TIME Approximate time frames are as follows:* Delivery within Australia: 2-7 working days* International delivery: 5-15 working days, depending on your location. * Our estimated delivery time frame may be affected by custom import processes. * Estimated delivery times are in addition to order processing time. COSTS Delivery within Australia is charged at AU$45 and international delivery is charged at AU150.00, which includes tracking, insurance and signature on delivery. IMPORT DUTIES, TAXES AND CUSTOM CHARGES Each country determines its own duties, taxes and any other costs associated with importing goods. These payments are usually due upon collection or delivery of goods. These additional payments are not included in our prices and are the responsibility of the Client. Please check these additional charges with your country's customs office prior to placing your order as we can not be held responsible for any additional charges which you may incur to get your goods delivered.
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DO YOU HAVE ANY DRESSES AVAILABLE TO SHIP OUT IMMEDIATELY?Yes, most of our sample dresses can be purchased at a discounted price. Each dress on our website has a label, explaining the sample size we have available to ship out immediately. If the dress is still available at the time of your enquiry, we can ship out within 1-4 working days.
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I HAVE SEEN SOME OF YOUR DRESSES ADVERTISED ON STILLWHITE.COM.AU AT A DIFFERENT PRICEDresses advertised on StillWhite are ready-made in the sizes and colors as described in the listings. We have limited sizes and colors ready to ship, therefore, you will have to order your desired size and color via our website.
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